SIG has launched a new fully integrated digital mySIG PORTAL – a ‘user-centric’ customer platform, which provides swift mobile 24/7 access to help improve operational efficiency.
The cartons and machinery giant said customers will benefit from the real time advantages to boost productivity and reduce operating costs.
SIG customers can see real time visibility of stock availability 24/7 and 365 days a year.
The platform combines workflows in one place, from valuable filling machine information, asset management and customised insights to order management for carton sleeves, closures and paper straws and order tracking, as well as customised reports.
Vincent van den Broek, vice president, global IT & digital at SIG, said: “Digitalization of our customer touchpoints is key and we continuously look to improve the experience. For our customers in the food and beverage industry it is more important than ever to manage their business efficiently and flexibly. It is vital to know exactly what is in stock and to be able to order quickly and easily in just a few clicks. SIG’s new mySIG PORTAL enables employees from different units to interact and collaborate with each other, while also engaging with the expert team at SIG. The system is easy to use, automated and instantaneous, thus making collaboration simple. The platform is also future-proof and scalable with our customers’ growing business requirements.”
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